Customer Service Representative (CSR) for Program Banking / Financial | Alabang (J)

We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.

• List of vacant position: (HIRING)

Customer Service Representative

• Technical Support Representative

Sales/Retail Representative

• Travel and Hotel Associate

Healthcare Specialist

• Financial Associate

Telemarketer

• Content Moderator

• General Responsibilities:

Identify and assess customers needs, inquiries, or concerns and provide accurate and appropriate solutions using scripts and procedures.

• know the company products, services, policies, and procedures to effectively address customer inquiries during training period.

Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.

• Qualifications:

Willing to visit Ortigas site (for Face to Face Interview only) No online interview

• Amenable to working onsite

Filipino Citizen, or hold relevant residence status

• 18 years old and above

at least HIGHSCHOOL GRADUATE

• At least Conversant in English / Basic English

Strong active listening skills, patience, and empathy when dealing with customers.

• Nice to have (Optional):

Proven customer service experience, preferably in a call center or customer support environment.

• Further details will be discussed during the interview. Apply now!

Job Type: Full-time

Pay: Up to Php26,

• 00 per month
  
  Education:
• Bachelor's (Preferred)

Language:

English (Preferred)