Preferably Customs Administration graduate.- Fresh Graduate is welcome.
Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries.
Communicating with customers through various channels- Acknowledging and resolving customer complaints.
Knowing our services offered inside and out so that you can answer questions.
- Processing requests and concern of the customer.
Keeping records of customer interactions, transactions, comments, and complaints.- Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Job Type: Full-time
Schedule:
Supplemental pay types:
Education:
Experience:
- Customer Service Representative: 1 year (Preferred)
Language:
* English (Preferred)
