Craving stability with a career path that lets you shine Look no further! We offer a secure and supportive environment where you can build a fulfilling career.
YOU DESERVE THE BEST - Enjoy these Perks!- Comprehensive day 1 HMO with 10K medical reimbursement
- Additional HMO coverage for your family + dental coverage
- Free annual Flu vaccine
- Continuous career development and certifications
- Travel & training opportunity oversea
- Regular awards and recognitions
- Comprehensive life insurance
- 24 Paid time offs (with Annual leave conversion)
- Annual appraisal based on merits
- Free daily meals (free breakfast on Mondays & free treats on Fridays)
- Regular engaging company events & promotes work life balance
- Accessible office sites --CEBU CITY
- Employee referral programs
About the role: As our
Customer Support Representative, youu0027ll be the backbone of our campaigns, keeping things running smoothly and providing exceptional support.
Youu0027ll have the chance to work with a diverse team of professionals and contribute to projects that impact our organizationu0027s success.
This is where youu0026rsquoll shine:- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
What youu0026rsquoll bring in:- Great Communication and Comprehension skills
- Has at least work in the same or related position for 2 years
- Demonstrates effective people skills and sensitivities when dealing with others.
- General skill in the use of MS Office and other standard software applications required to perform the job duties.
- Ability to work both independently and in a team environment.
- Amenable to work on site - Cebu City (Night)
Ready to find a place where your contributions are valued Join our team!
