If interested, you may now apply using this Workday link below: https://r1rcm.wd
- myworkdayjobs.com/en-US/R1RCM/job/Healthcare-Customer-Service-Representative--Taguig--01_R240000004188
- About us
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers. R1's proven and scalable operating models seamlessly complement a healthcare organization's infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. To learn more, visit: r1rcm.com.
- Qualifications & experience
Completion of at least 2 years of college education.- For individuals with a Medical Allied background (e.g., Nursing, Medical Technology, Pharmacy, etc.), a minimum of 1 year of BPO experience is required.
For those with a Non-Medical Allied background, at least 2 years of BPO voice experience with 1 year healthcare account experience is needed.
- Ability to work in an onsite setup in BGC and flexible with graveyard and rotating shifts.
Provide expertise and excellent customer service support that meet the needs of our patients by educating them on balance billing, payment processing, available payment arrangement, dispute resolution, verifying benefits and eligibility
- Coordinate with the doctor's office to secure authorization.
Competitive Total Rewards Package
- Target variable incentives
Medical Plan (HMO) from Day 1 of employment with free dependents
Salary commensurate with experience
Job Type: Full-time
Benefits:
Health insurance Opportunities for promotion
Schedule:
Supplemental Pay:
Yearly bonus
Ability to commute/relocate:- Taguig City: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Experience:- Customer service: 1 year (Preferred)
healthcare: 1 year (Preferred)
