JOB QUALIFICATIONS- Highly Organized and Process oriented.
Strong English writing and speaking skills.- Curious & Inquisitive mind.
Willingness to learn.
- Through order tracking, tracks completion of the following task items for all files:
- A. Title Exam and Tax Research
B. Affiliated Business Disclosure- C. Buyer and Seller Confirmations
D. Lender Confirmations
F.. Invitations to Closing Connect- 2. Analyzes and interprets daily reports to complete tasks for sending confirmations to Buyer and seller once their contact information is received.
3. Anticipates, identifies and assessed issues/problems as they relate to workflow.
- 4. Escalates operational issues to supervisor.
5. Monitors request received to meet y objectives of opening all files the same day and request is received.- 6. Contact appropriate individual regarding additional information/clarification needed to ensure timely and accurate completion of request.
7. Exemplifies excellent customer service in every interaction. This includes responding messages and request in a timely manner, graciously extending oneself to accommodatethose served by the team and performing job duties with enthusiasm..
Job Types: Full-time, Permanent
Pay: Php18,000.00 - Php20,000.00 per month
Benefits:
Health insurance Paid training
Schedule:
Early shift
Supplemental Pay:
Experience:- Customer Service Representative: 1 year (Required)
BPO: 1 year (Required)
* Chat Support: 1 year (Preferred)
