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Berthaphil, Inc.

Customer Service Representative/After Sales

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

A. Customer Service Representative
  • Maintaining a positive, empathetic, and professional attitude toward clients at all times.
Responding promptly to clients inquiries.
  • Communicating with clients through various channels.
Acknowledging and resolving clients complaints.
  • Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
  • Keeping records of clients interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Job Type: Full-time

Pay: From Php13,
  • 00 per month

    Benefits:
  • Company car
Company Christmas gift
  • Company events
Free parking
  • Life insurance
On-site parking
  • Opportunities for promotion
Paid training
  • Pay raise
Transportation service provided
Schedule:
  • 8 hour shift
Supplemental pay types:
  • 13th month salary
Anniversary bonus
  • Overtime pay
Performance bonus
* Yearly bonus

More Info

Skills Required

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Date Posted: 24/10/2024

Job ID: 97729359

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