JOB DETAILS :
COMPANY PROFILE: The known IT BPO Company that provides service in Information technologies that specializing customer service, strategies and social media. The specialization of skills of the company is across more the 40 industries including the world's largest delivery network. They have more than 500,000 of people and clients of more than 120 countries. They continuous to delivery services for innovation for modernizing the world of technologies.
Position: Customer Service Representative
Company Industry: BPO & IT Company
Work Location: Cubao, Quezon City
Work Schedule: Monday - Friday
Salary: Negotiable
Work Set-up: Work Onsite
Job Description:
Open for fresh graduate.
Open for Non-bachelor degree with at least 5 months work experience in BPO.
Willing to attend Face-to-Face Interview.
Willing to start immediately.
Amenable to work onsite.
Job Responsibilities
Responsible for providing customer service support.
Ensure quality and quantity of calls are observed in resolving customer care needs.
Responsible to handle customers complaints and provide solutions.
Respond and handles all customer questions and inquiries.
Provide guidance and support to ensure the highest levels of Customer Service.
Recruitment Process: (FACE-TO-FACE)
Initial Screening
Assessment
Initial Interview
Final Interview
Assessment
Job Offer
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