Job Description
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.
Qualifications
Excellent communication skills are a must.
- Has good customer service orientation
- Has good communication and interpersonal skills
- Has good analytical skills
- Knowledgeable in MS Office and Internet browsing
- with at least 3 mos of call center experience
