Job Roles and Responsibilities
- Responsible on Customer Service side; Agent and Franchise.
Line Responsible on Q&A and solving customer's problems via phone and LINE application.- Suggest system usage, regulation to franchise. Solving franchise's problem, collect opinion and solution.
Keep relation with franchise and create effective communication way.
Qualification
- Bachelor's Degree in relevant field.
Experience in relevant field; relevant experience in Customer service, Tele Sale is an advantage.- Good communication and coordination skills.
Service-mind and patient.
- Have background knowledge on Transport business and Logistics.
Good command of computer skills; Typing, Microsoft Office, social media.- Able to learn new things.
Good command in English Communication Level
- Willing to work on-site at Robinsons Cyber Sigma, Lawton Ave., Mckinley West, Fort Bonifacio, Taguig City for 6 days per week.
Job Types: Full-time, Permanent
Schedule:
Supplemental pay types:
Education:
Experience:
- Customer Service Representative: 2 years (Preferred)
Language:
* English (Preferred)
