Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
Resolve problems and issues in a professional manner and engage with customers to identify additional needs
Ensure that customers are fully satisfied with the service provided and are offered value for money to build client's reputation as a first-choice provider of media services
Achieve challenging individual, team, and contact center targets
Job Qualifications
Graduate of any course; college undergraduates with relevant work experience is open to apply
