Qualification:
- at least 5 yrs experience of working experience in the related field is required
Knowledgeable with the tools, concepts and methodologies of quality management- Preferably assistant Manager/Manager specializing logistics/Supply chain or equivalent
with strong management skills and ability to attract and retain talent in the organization
- Required skills; Customer Account management, Customer service and relationship management
Job Description:
- Ensured excellent customers satisfaction and customer relations
Ensures 100%, Compliance to customer service process from booking to delivery handling of incident reports- Provides support to the sales division as regards establishing excellent customer relations
Ensures customers retention and incremental business by the regularly following up on future equipment of existing customers
- Release customers advisory as need Arises to keep customers properly and appropriately informed
Receive and resolves IR raised by external customers- Ensures that existing and potential customers are updated on the company's products, service, promos, events, company information, etc.
Regularly conducts performance review of staff for positive feedback or performance improvement plan
- Ensures integrity, Security and quality of process and systems data
Partners with other departments/units through seamless interface and by directing, guiding and leading the implementation of programs that are aligned with business directions and priorities of the company
Job Type: Full-time
Pay: From Php45,- 00 per month
Benefits: - Flexible schedule
Free parking
Paid training
Schedule: Flextime
Supplemental Pay:
* Performance bonus
Ability to commute/relocate:
- Pasig City: Reliably commute or planning to relocate before starting work (Preferred)
Willingness to travel:
Application Deadline: 08/30/2024
