Provides support to the members during their availment, responds to concerns and inquiries either through phone or email communications- Screens and assesses coverage or non-coverage availments for quick response or resolution of cases
Attends to concerns and queries of hospitals on coverage and benefits of member
- Controls the utilization of members through evaluation/verification of admitted cases in accredited hospitals
Job Requirements
- 6 months to 1-year experience in customer service,
HMO or Insurance experience is an advantage- Excellent communication skills, both oral and written. English and Filipino.
Job Type: Full-time
Schedule: Day shift
* Monday to Friday
