Job Scope:
- Handle Customer inquiries/concerns and Alert escalations via email
Insightz SOC Documentation- Daily and Monthly Report Completion
Making sure IOC trackers are updated
- Handle Endpoint inquiries/concerns by POCs and SAs
Other Ad hoctasks
Qualifications:
A customer first attitude and approach when working with clients.
- Have the ability to communicate with customers easily and effectively.
Ample knowledge in Microsoft 0365- Organizational and technical skills
A good team player
Job Type: Full-time
Pay: From Php25,
- 00 per month
Schedule: - 8 hour shift
Day shift Night shift
Experience:
- Customer Advisor: 1 year (Required)
Language:
- English effectively (Required)
Application Deadline: 02/28/2023
