COMPANY
Global Rescue is the world's leading membership organization providing integrated medical, security, intelligence and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue's unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. For more information, please see www.globalrescue.com.
RESPONSIBILITIES
Respond promptly to inbound and email inquiries
Obtain and evaluate all relevant information to handle inquiries
Serves as liaison between the customers and various departments
Leverage customer management system data to process membership transactions
Enroll, renew and upgrade retail customers, processing credit card and other payment information
Generate new & renewal revenue from new inbound inquiries & outbound calls
Conduct outbound calls to existing customers as part of the renewal process
Effectively describe the nature and scope of Global Rescue services
Assist with coordination of logistics for member's operational needs
Meet daily, weekly, and monthly sales goals
QUALIFICATIONS
Previous customer service experience
Sales experience a plus
Must be well-spoken and well-written
Highly energetic and motivated to succeed
Exceptional written and verbal communication
Attention to detail and follow-through
Efficient time management and organizational skills
Excellent computer and data entry skills
LOCATION: Ortigas, Pasig City
COMPENSATION: Based on experience + bonus + benefits
