About the Company:COL Financial is the Philippines leading online stockbroker, offering access to both stocks and the country's top funds at www.colfinancial.com. COL has reached hundreds of thousands of people in its commitment to help Filipinos build wealth and achieve financial independence through investing.
- Manages and resolves Premium customers inquiries, requests, orders, follow-ups, and other concerns
Provides necessary support to clients such as website navigation, account queries, and hasten process and procedure
- Promotes the appropriate COL products and services to the Premium base
Facilitates and supports marketing programs, seminars, and other events as needed- Provides emergency support to the Customer Support and Sales teams
- Bachelor's Degree in Communications, Marketing, or any related course is an advantage
Preferably with at least 2 years of working experience in or related to customer service, but fresh graduates can apply- Excellent oral and written communication skills
Strong organization skills and good attention to detail
- Can work independently and with minimum supervision
Must be willing to work on-site at Ortigas, Pasig City
Job Types: Full-time, Fresh graduate
Benefits: Health insurance
Work from home
Schedule: Monday to Friday
Supplemental Pay:
Overtime pay
Education:
Experience:- Customer Service Representative: 1 year (Preferred)
Language:
English (Required)
