Customer Service Associate

_Customer Service Associate _provides satisfactory, timely and error-free service to customers while ensuring compliance with internal and external regulatory policies. Assist, guide and service account opening, maintenance and support Branch Manager's volume objectives through in-branch cross selling.

• RESPONSIBILITIES:

• Functioning as New Accounts Clerk

Process over-the-counter transactions such as opening new accounts, issuing checkbooks, checking re-orders, pre-encoded and passbooks, and others as approved by the officer.

• Maintains log books or register books for every accountable form.

As designated, prepares daily, weekly, and monthly reports in compliance to the Operations Support Group (OSG) requirements.

• Support backroom functions and various office management tasks in accordance with Bank policies and other regulatory bodies.

Observance of customer service program: GST (Greet, Smile, and Thank you) all the time.

• Functioning as Service Teller

In-charge of timely and accurate processing of all types of payments.

• Process over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign currencies, and other miscellaneous transactions.

As designated, prepares daily, weekly, and monthly reports in the branch.

• Perform various office management tasks from time-to-time.

Observance of customer service program: GST (Greet, Smile, and Thank you) to all clients all the time.

• QUALIFICATIONS:

Graduate of any business-related course

• Good written and verbal communication skills

Experience is an advantage but not required

• Newly graduates are welcome to apply

Place of Assignment:

Job Types: Full-time, Fresh graduate

Benefits:

• Additional leave

Flexible schedule

• Free parking

Health insurance

• Life insurance

On-site parking
Schedule:

• 8 hour shift

Day shift

• Monday to Friday

Supplemental pay types:

• 13th month salary

Overtime pay

Education:

* Bachelor's (Preferred)