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Citystate Savings Bank Inc.

Customer Service Associate

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

_Customer Service Associate _provides satisfactory, timely and error-free service to customers while ensuring compliance with internal and external regulatory policies. Assist, guide and service account opening, maintenance and support Branch Manager's volume objectives through in-branch cross selling.
  • RESPONSIBILITIES:
  • Functioning as New Accounts Clerk
Process over-the-counter transactions such as opening new accounts, issuing checkbooks, checking re-orders, pre-encoded and passbooks, and others as approved by the officer.
  • Maintains log books or register books for every accountable form.
As designated, prepares daily, weekly, and monthly reports in compliance to the Operations Support Group (OSG) requirements.
  • Support backroom functions and various office management tasks in accordance with Bank policies and other regulatory bodies.
Observance of customer service program: GST (Greet, Smile, and Thank you) all the time.
  • Functioning as Service Teller
In-charge of timely and accurate processing of all types of payments.
  • Process over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign currencies, and other miscellaneous transactions.
As designated, prepares daily, weekly, and monthly reports in the branch.
  • Perform various office management tasks from time-to-time.
Observance of customer service program: GST (Greet, Smile, and Thank you) to all clients all the time.
  • QUALIFICATIONS:
Graduate of any business-related course
  • Good written and verbal communication skills
Experience is an advantage but not required
  • Newly graduates are welcome to apply
Place of Assignment:

Job Types: Full-time, Fresh graduate

Benefits:
  • Additional leave
Flexible schedule
  • Free parking
Health insurance
  • Life insurance
On-site parking
  • Paid training
Schedule:
  • 8 hour shift
Day shift
  • Monday to Friday
Supplemental Pay:
  • 13th month salary
Bonus pay

Education:

* Bachelor's (Preferred)

More Info

Industry:Other

Function:Banking

Job Type:Permanent Job

Skills Required

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Date Posted: 25/10/2024

Job ID: 97875375

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