Listen and respond to customers needs and concerns- Has knowledge with Non-Life Insurance
Provide information about products and services
- Determine charges, and oversee billing or payments
Handle returns or complaints- Record details of customer contacts and actions taken
Research answers or solutions as needed
- Refer customers to supervisors, managers, or others who can help
Graduate of any Bachelor's Degree.- Fresh graduates are welcome to apply
Can deal with people at all levels
- Diplomatic and personable
Proficient in MS Office- Service oriented and can work with minimum supervision
Residence in Makati is a plus
Job Type: Full-time
Benefits:
Company events Promotion to permanent employee
Schedule:
Supplemental Pay:
Overtime pay
Education:
Experience:- Customer Service Representative: 1 year (Preferred)
Language:
English (Preferred)
