We're looking for a
Customer Service Agent who'll be at the forefront of our customer service efforts, addressing inquiries, resolving issues, and providing stellar support across various channels. This role demands superb communication skills, empathy, and an unwavering commitment to excellence.
- HOW TO APPLY ** Paste the following link into your browser:https://bit.ly/cs-application-link Use application code: JAZZHR
PERKS & BENEFITS:
- Salary- $3-$4USD/hr
- Health and dental insurance
- Paid Time Off!
- Holiday Bonus!
- Recognition and performance incentives
- Work from home!
- We're growing fast, which means more chances of advancement!
RESPONSIBILITIES:
Address customer inquiries through email, phone, live chat, and/or social media.
Assist our customers with orders, shipping, product information, and returns.
Focus on quality-based responses as the standard day-to-day
REQUIREMENTS:
- Proficiency inEnglishismandatory(both written and verbal)
- 1 yearofCustomer Service experienceis required
- Any experience with Gorgias, Zendesk, and/or Shopify is preferred (not required)
- Excellentproblem-solving skillsandcommunication skills
- Solutions-oriented andflexible
PC AND INTERNET REQUIREMENTS:
- A personally-owned PC with at least an i5 processor (or equivalent)
- Minimum 20 Mbps upload and download speed
- HOW TO APPLY ** Paste the following link into your browser:https://bit.ly/cs-application-link Use application code: JAZZHR
Note: Only applications submitted through the provided link will be considered.
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