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Gordian Remote Services

Customer Service Agent for Property Management - REMOTE

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Gordian Staffing, A New Way of HR

We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
  • Our client:

A real estate company providing professional services throughout Chicago, including property management and investment solutions. Their agents and brokers deeply understand local market trends and challenges, whether you're buying, selling, or managing property. Chicago-area residential property owners can rely on them for professional and worry-free multi-family, condos, and townhouse management.
  • Responsibilities:
Manage review, assignment, and follow-up for Association Work Orders
  • Follow-up with service providers and vendors.
Manage updates and deadlines related to Work Order Tasks.
  • Document actions taken with system notes.
Escalate items requiring support to higher-level Community Support team members or the Community Manager.
  • Manage, review, and process non-complex Design or Architectural Review Applications from homeowners.
Monitor the status and timelines of the applications and maintain system records.
  • Update vendors assigned to the Community as required.
Other duties and special projects as assigned.
  • Schedule:

Monday to Friday
  • Standard time: 11:00 p.m. to 07:00 a.m Manila time
Daylight saving 10:00 p.m. to 6:00 a.m Manila time
GRAVEYARD SHIFT
  • We Offer
Competitive Salary (According to experience).
  • Remote Work
13th Month
  • Monthly bonus for medical care
Holiday bonus
  • Minimum requirements:
  • MUST: Advanced English (Strong communication skills: writing and speaking).
Around 2 years of experience with customer service-related positions.
  • Experience in property management or hospitality.
Appfolio is a plus.
  • Have your own equipment (laptop or desktop). The device must comply with the following specifications:
Operating systems: Windows 10/11 or MacOS
  • CPU:
  • 8 GHz or faster processor
RAM: 2 GB or more
  • Hard drive: 128 GB or more (preferably Solid State Drive)
Min. 50 Mbps Internet speed

Job Type: Full-time

Pay: From Php30,000.00 per month

Application Question(s):
  • What is your English level
Are you located in Metro Manila Which city
  • What is your current salary
What are your salary expectations
  • For this position, you'll be required to use your own equipment. Please share your device specifications with us (model, operating system, RAM, CPU, Hard drive).
Do you have experience in property management, hospitality or similar

More Info

Industry:Other

Function:Property Management

Job Type:Permanent Job

Skills Required

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Date Posted: 25/10/2024

Job ID: 97843351

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Last Updated: 25-10-2024 04:54:34 AM
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