Customer Relation Officer is responsible for addressing customer concerns, relay customer feedback, troubleshoot issues and improve relations with customers.
DUTIES AND RESPONSIBILITIES:
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Job Type: Full-time
Schedule:
8 hour shift
Overtime
Weekends
Supplemental Pay:
13th month salary
Overtime pay
Ability to commute/relocate:
Silang, Cavite: Reliably commute or planning to relocate before starting work (Preferred)
