Customer Relations Officer

The Customer Relations Officer is mainly responsible for receiving and assisting customers in the reception; manage reception and telephone calls. The CRO ensure that all customers are given proper assistance and accommodation; provide follow-up / reminder to customers regarding their vehicles. The CRO assist Sales Consultants, and Service Advisors in terms of attending to customer concerns in the reception area; to facilitate customer complaints and ensure that it its properly coordinated and addressed. The CRO manage customer database by regularly updating the customer and vehicle information; to provide assistance in workshop management / operations.

Job Type: Full-time

Pay: Php16,

• 00 - Php20,000.00 per month
  
  Benefits:
• Additional leave

Company events

• Free parking

Health insurance

• On-site parking

Opportunities for promotion

• Pay raise

Promotion to permanent employee
Schedule:

• 8 hour shift

Day shift

• Fixed shift

Holidays

• Overtime

Supplemental Pay:

• 13th month salary

Ability to commute/relocate:

• Pasig City: Reliably commute or planning to relocate before starting work (Required)

Location:

• Pasig City (Preferred)

Willingness to travel:

• 100% (Preferred)

Expected Start Date: 08/22/2024