About the role:
As a Customer Relations Executive at BLive, you will be responsible for driving online sales for our EV Tours. You will respond to and make phone calls, answer website chats and emails, drive online sales from OTA's and build a strong relationship with travel and event companies.
Your key deliverables are to:
Online customer support, handling customer queries, complaints & requests. Onboarding OTAs
- Tie ups with travel and event companies
Influencer marketing- Handling social media interactions.
Key Skills:- Experience in handling OTAs
Excellent communication skills
- Fluent in English and Hindi
Problem solving skills
You must have:- Graduation preferably in Travel and Tourism/ Hospitality.
2-5 years experience in customer relations preferably in from front office or travel agency.
ABOUT B:LIVE (https://store.blive.co.in/) ( https://blive.co.in/)
B: Live is a leading player in the electrifying last-mile mobility segment in India. We provide e-mobility solutions for fleet operators, covering the entire fleet lifecycle. Our offerings include Affordable Fleet Financing, Multi-Brand EV selection, and a Full-stack Smart Fleet Management Solution. We have a robust Network of Centralized EV Hubs that serve as service and charging touchpoints. With 70+ partnerships and a growing fleet operator base in 15 cities, we are dedicated to reshaping last-mile mobility for a cleaner and more efficient future.
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Job Type: Full-time
Shift:
Application Question(s):
Do you have experience working working in Customer Service - Do you have experience working working in Tourism or Hospitality Sector
Experience:
Hospitality: 2 years (Required)
