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Premier Outsource Partners Inc.

Customer Relations Assistant

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Duties and Responsibilities:

Promptly actioning all outstanding Maintenance cases

Preparing of Meetings minimum requirements Pre AGM, AGM and OCC

Assisting in the maintenance of common property in accordance with legislative and OH&S requirements.

Attending POD meetings weekly with Relationship Manager and Finance Representative

Providing direction and leadership to all internal support teams

Maintaining excellence through customer retention, satisfaction, and performance, to ultimately achieve success through the growth of your portfolio

Ability to take over Relationship Manager function / portfolio when required

Providing insightful advice quoting the Owners Corporation Act when required

Liaise with internal stakeholders (Customer Service, Maintenance, Finance & Philippines) to ensure customer issues are resolved in a timely manner

Ensuring legal compliance with respect to building management and internal processes

  • Skills & Experience:

Bachelor's Degree holder
With a minimum of 2 years administration experience
Excellent English communication skills
Ability to work independently, demonstrating good judgment and decision-making skills.
High attention to details
Willing and able to work on-site

  • Premier Benefits:

Fixed day-shift schedule
Work-life balance
Free barista-style coffee
Unlimited snacks and drinks
2-to-3-week paid Christmas Holiday Break
Medical and Dental Insurance upon regularization
Leave credits convertible to cash at the end of the year
An opportunity to travel to Australia and meet your clients
Fun and amazing team
Career growth and development

Job Type: Full-time

Benefits:
  • Company events
Free parking
  • Health insurance
On-site parking
  • Transportation service provided
Schedule:
  • 8 hour shift
Day shift
Supplemental Pay:
  • 13th month salary


Experience:
  • Administrative Assistant: 2 years (Required)

Language:

English (Required)



More Info

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Date Posted: 25/10/2024

Job ID: 98029635

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