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eZee Technosys Pvt. Ltd.

Customer Onboarding & Support Executive (Hospitality)

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Roles & Responsibilities
  • New customer onboarding
Be able to understand the nature of client issues and resolve them in a timely and efficient manner.
  • Responsible for resolving client issues via Live Chat, Email, Phone, and Remote software.
Self-motivated and be team player.
  • Maintain policies and procedures when working with clients and provide appropriate information.
Collaborate with team members on knowledge transfer, procedures, and standards.
  • Maintain accurate records of daily communications and issues resolve
  • Requirements
Strong verbal and written communication skills in English & Local language
  • Good computer knowledge.
Self-motivated and a team player.
  • Excellent attendance and punctuality.
Excellent customer service skills.
  • Preferable language English, Local language

Job Type: Full-time

Pay: Php25,
  • 00 - Php37,000.00 per month

    Benefits:
  • Flexible schedule
Health insurance
  • Life insurance
Schedule:
  • Day shift
Monday to Friday
Supplemental Pay:
  • Performance bonus
Yearly bonus

Application Question(s):
  • Do you have laptop
What is your current salary
  • What is your expected salary

Education:
  • Bachelor's (Preferred)

Experience:
  • total work: 1 year (Preferred)
Customer service: 1 year (Preferred)

Language:

English (Preferred)

More Info

Industry:Other

Function:Customer Service

Job Type:Permanent Job

Skills Required

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Date Posted: 24/10/2024

Job ID: 97787069

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