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Customer Experience Specialist Program Banking / Financial

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.
  • List of vacant position:
Customer Service Representative
  • Technical Support Representative
Sales/Retail Representative
  • Travel and Hotel Associate
Healthcare Specialist
  • Financial Associate
Telemarketer
  • General Responsibilities:
Identify and assess customers needs, inquiries, or concerns and provide accurate and appropriate solutions using provided scripts and procedures.
  • know the company products, services, policies, and procedures during training period to effectively address customer inquiries.
Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.
  • Qualifications:
Amenable to working onsite(office-based)
  • Bpo experience is a plus
Good Typing Skills
  • Filipino Citizen, or hold relevant residence status
18 years old and above
  • High school diploma or equivalent; further education or relevant certifications will be a plus.
Candidates must be at least conversant in English language.
  • Strong active listening skills, patience, and empathy when dealing with customers.
  • Nice to have (Optional):
Proven customer service experience, preferably in a call center or customer support environment.
  • Further details will be discussed during the interview. Apply now!

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php16,
  • 00 - Php25,000.00 per month

    Benefits:
  • Health insurance
Life insurance
  • Opportunities for promotion
Paid training
  • Pay raise
Promotion to permanent employee
Schedule:
  • 8 hour shift
Flextime
Supplemental pay types:
  • 13th month salary
Overtime pay
  • Quarterly bonus
Yearly bonus

More Info

Industry:Other

Function:BPO

Job Type:Permanent Job

Skills Required

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Date Posted: 25/10/2024

Job ID: 97908189

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