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RC

Customer Experience & Retention Representative

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

To Proceed this application click the link below
  • https://admin.goboon.co/job-post/muHorjRxfzfEn6uRtmL0


  • Duties and Responsibilities:
Client Servicing. Attend to customer asks and concerns on a timely manner, proactively check on customer experience and concerns and provide immediate solutions; document key customer concern updates and interactions using the company approved tools; proactively reach out to assigned customer base to establish relationship and capture upsell opportunities
  • Collaboration. Collaborate with other teams, segments and business units to apply apt solutions
Decision Making. Make critical decisions that is both a win for the business and the customer; Apply the highest form of integrity-based decision making, documenting and credit declaration both overt and personal

  • Desired Qualifications:

  • 1+ years experience as an account manager, retention specialist, sales representative or accumulated years in experience
Account management experience, proactive and reactive is an advantage
  • Demonstrated track record of meeting and exceeding quota or set metrics
Strong time management, interpersonal, conflict resolution, and collaborative selling or retention skills
  • Results-oriented representative who is dynamic and with keen attention to details
Excellent presentation and communication skills
  • Willing to do night shift
Willing to do hybrid work setup (10-11 days per month, Cubao or Ortigas office)

To Proceed this application click the link below
  • https://admin.goboon.co/job-post/muHorjRxfzfEn6uRtmL0


Job Types: Full-time, Permanent

Pay: Php40,
  • 00 - Php50,000.00 per month

    Benefits:
  • Company Christmas gift
Health insurance
  • Paid training
Work from home
Schedule:
  • 8 hour shift
Evening shift
  • Holidays
Late shift
  • Overtime
Weekends
Supplemental pay types:
  • 13th month salary
Bonus pay
  • Commission pay
* Yearly bonus

Application Question(s):
  • Click the link to proceed your application To Proceed this application click the link below
https://admin.goboon.co/job-post/muHorjRxfzfEn6uRtmL0

More Info

Industry:Other

Job Type:Permanent Job

Date Posted: 24/10/2024

Job ID: 97775987

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