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EPSSSGI

Customer Care Specialist (with SAP user experience)

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Client Service Specialist with SAP user experience
  • Must Haves:
Experience using SAP modules: Business Processes in SAP, Basics of Personnel Administration, Configuration of Master Data, Organizational Management, Business Process in HCM Payroll, Introduction to Payroll
  • Excellent verbal communication skills; 10/10 English fluency and non-neutral accent
Written skills as formulating customer correspondence, procedural documentation and creating detailed issue logs will be a frequent task
  • Time management and organisation skills for efficient planning is also needed. He or she will need to organise their workload effectively with the input of management and using own judgement.
Strong listening and collaboration skills with a willingness to be mentored.
  • Achievement-focused with an ability to work with a high degree of autonomy
  • Scope:
Ensure that our SLA obligations are being met at all times which includes continuous monitoring of open tickets or tickets awaiting customer response. You will be responsible for keeping the backlog of open tickets to an absolute minimum.
  • Be driven to resolve issues as they arise quickly and effectively.
Establishing and assuring adherence to schedules, work plans and performance requirements.
  • Assist and advise in the areas of appropriate tools and the logistics for effective support metric reporting.

Job Type: Full-time

Pay: Php50,
  • 00 - Php90,000.00 per month

    Schedule:
  • Monday to Friday
Supplemental Pay:
  • 13th month salary


Ability to commute/relocate:
  • Taguig City: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
  • Where are you currently staying

How much is your current salary and expected salary
  • What SAP modules do you have experience using
* Which of these SAP modules do you have experience with: Personnel Administration, Master Data, Organization Management, Payroll

More Info

Industry:Other

Function:SAP

Job Type:Permanent Job

Skills Required

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Date Posted: 25/10/2024

Job ID: 97881123

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