Job Responsibilities:
- Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers future shopping experience.
Meets customers needs, solves problems independently, and recognizes when to escalate to a manager.- Builds loyalty by ensuring a positive customer journey
Builds emotional connections through meaningful and empathetic interactions with customers.
- Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.
Job Type: Full-time
Pay: Php23,
- 00 - Php25,000.00 per month
Benefits: - On-site parking
Opportunities for promotion Pay raise
Schedule:
Evening shiftSupplemental Pay: Commission pay
Education:
Experience:
- Customer Service Representative: 1 year (Preferred)
Language:
Expected Start Date: 08/26/2024