Qualifications:- College Graduate with at least 18mos experienced in BPO
College Undergraduate (completed 4 semesters in total) with at least 18mos experienced in BPO- SHS Graduate with at least 18mos experienced in BPO
- Transportation Allowances
- Account Incentives
- Responsibilities:
Manage a high volume of incoming phone calls with finesse and efficiency.
- Skillfully identify and address customer needs to ensure satisfaction.
Deliver accurate, comprehensive information using the best methods and tools available.- Efficiently handle and resolve customer complaints related to bookings, cancellations, and changes, providing appropriate solutions within the time limits.
Provide customers with detailed information about flight schedules, fare rules, and travel policies.
- Maintain meticulous records of customer interactions, account processing, and document filing.
Job Types: Full-time, Permanent
Pay: Php16,000.00 - Php30,000.00 per month
Benefits:
Company events Health insurance
Opportunities for promotionSchedule: Shift system
Supplemental Pay:
* Commission pay
