Accesshealthcare is looking for
Experienced Customer Service Representative to be part of our
Pioneering team!- Collecting all required patient information, including scheduling, pre-registration, and insurance verification
Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures
- Obtaining and accurately entering necessary demographic, clinical, and billing information
Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures- Collecting copays and payment information when necessary
Processing required information according to client policies and procedures
- Providing professional, compassionate and concierge-like service to patients
- Must have experience in Healthcare BPO for atleast 1 year
Knowledge in Appointment or scheduling is a definite advantage- Must be fluent in English Language
Can work on a fast paced, high call volume call center accountCan work on shifting schedule
Must be Pet lover (pet owner a plus)
- Knowledge of Healthcare terminology will be considered a plus
Must be amenable to work onsite at McKinley,Taguig
- We are always interested in talking to inspired, talented, and motivated people. Apply now!
Job Type: Full-time
Pay: Php22,
- 00 - Php25,000.00 per month
Benefits: - Health insurance
Schedule:
Evening shift Night shift
Ability to commute/relocate:
* Taguig City: Reliably commute or planning to relocate before starting work (Required)