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Access Healthcare

CSR for Healthcare BPO | Scheduling Account ( Wave 2 )

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Accesshealthcare is looking for Experienced Customer Service Representative to be part of our Pioneering team!
  • Responsibilities
  • Collecting all required patient information, including scheduling, pre-registration, and insurance verification
Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures
  • Obtaining and accurately entering necessary demographic, clinical, and billing information
Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures
  • Collecting copays and payment information when necessary
Processing required information according to client policies and procedures
  • Providing professional, compassionate and concierge-like service to patients
  • Qualifications
  • Must have experience in Healthcare BPO for atleast 1 year
Knowledge in Appointment or scheduling is a definite advantage
  • Must be fluent in English Language
Can work on a fast paced, high call volume call center account
Can work on shifting schedule Must be Pet lover (pet owner a plus)
  • Knowledge of Healthcare terminology will be considered a plus
Must be amenable to work onsite at McKinley,Taguig
  • We are always interested in talking to inspired, talented, and motivated people. Apply now!

Job Type: Full-time

Pay: Php22,
  • 00 - Php25,000.00 per month

    Benefits:
  • Health insurance
Schedule:
  • 8 hour shift
Evening shift
  • Monday to Friday
Night shift

Ability to commute/relocate:
* Taguig City: Reliably commute or planning to relocate before starting work (Required)

More Info

Industry:Other

Function:Healthcare

Job Type:Permanent Job

Skills Required

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Date Posted: 25/10/2024

Job ID: 97959203

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Last Updated: 25-10-2024 05:42:44 PM
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