CSR - Content Moderator - Online Streaming Account| Nonvoice Positions

Job Summary:

The Content Moderator is responsible for maintaining the quality and appropriateness of user-generated content across our platforms. This role involves monitoring, reviewing, and managing content to ensure compliance with company policies and community guidelines.

• Responsibilities:

Monitor and review user-generated content, ensuring it meets community standards and company policies.

• Enforce content policies by flagging, removing, or escalating inappropriate content.

Generate reports on content trends, issues, and compliance metrics.

• Interact with users to address content-related concerns and provide guidance on policy compliance.

Suggest improvements to content moderation processes and tools to enhance efficiency and effectiveness.

• Qualifications:

High School Graduate (Old curriculum) / ALS Graduate

• With a minimum of 1 year of BPO experience.

Excellent Communication Skills.

• Strong attention to detail, excellent communication skills, and the ability to handle sensitive content.

Familiarity with content management systems and basic computer skills.

• Ability to work onsite (office-based).

• Benefits:

Competitive salary and performance-based incentives.

• Health insurance coverage.

We paid for training and development opportunities.

• Opportunities for career advancement within the company.

Supportive and collaborative work environment.

Job Type: Full-time

Pay: Php18,

• 00 - Php25,000.00 per month
  
  Benefits:
• Flexible schedule

Health insurance

• Life insurance

Opportunities for promotion

• Paid training

Pay raise
Schedule:

• 8 hour shift

Day shift

• Night shift

Supplemental Pay:

• 13th month salary

Bonus pay

Education:

• Junior High School (Required)

Experience:

BPO/Content Mod: 1 year (Required)