DUTIES AND RESPONSIBILITIES:- Proactively contacts customers following schedule of first maintenance appointment and those with pending recommendations for service.
Contacts customers to promote service promotional activities and follow up of recommended services through pro-active marketing calls, text blast, email blast etc.- Receives incoming calls for service appointments and sets appointment for customers due for maintenance.
Ensures confidentiality of customer's information and vehicle profile. Provide information with the consent and approval of the Management.
- Contacts customers to update customer information for future prospecting.
Graduate of any four-year course.
- Knowledgeable in office and administrative procedures and practices.
Above average oral and written communication skills.- Pleasing personality and above average customer relations skills.
Proficiency in MS Office (Word, Excel, Power point).
Job Type: Full-time
