Department: Operations
Job Title: Crew Member
Reporting to: Restaurant General Manager or Manager on Duty
FLSA Status: Non-Exempt
Date Prepared: August 2022
Are you looking for an entry level job in the restaurant industry that can lead to a career We offer
COMPETITIVE STARTING PAY, FLEXIBLE SCHEDULES, HEALTH BENEFITS, and 401k, ! Are you dedicated and ambitious Come work with us.
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Job Summary
The Crew Member demonstrates Krystal's Core Values in preparation of quality food in a clean, safe and efficient manner so that guests will have an enjoyable experience.
Essential Duties And Responsibilities
- Maintains highest possible level of Product Quality:
- Prepares food products according to approved Krystal procedures
- Adheres to approved Krystal holding times and temperatures
- Packs all food products in approved Krystal containers, lids, and bags
- Maintains highest level of WOW Hospitality
- Dressed in proper and complete uniform
- Great eye contact with the customer- always focusing on them
- Great smile on their face and in their voice
- Follows all approved Krystal cash handling and security procedures.
- Works well with teammates and accepts coaching from management team.
- Communicates with customers, teammates and managers in a positive manner.
- Maintains highest possible level of Cleanliness:
- Keeps food preparation area, equipment and utensils clean and sanitary.
- Meets Krystal specifications for sanitary food handling procedures
- Keeps lobby, front counter, drive-thru, kitchen, storage areas and restrooms neat and clean throughout the day.
- Keeps parking lot and building exterior clean and free of litter.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Education/ Experience/Job Requirements
- Must be at least 16 years of age.
- Must be able to perform the essential functions of the position
Knowledge/Skills/Abilities
- Team Player- Works well with other team members to achieve goals.
- Customer Focused- Recognizes the customer as the primary focus and acts accordingly; sets a high standard for exceeding customer expectations.
- Accountability/Dependability- Takes personal responsibility for the quality and timeliness of work and achieves results.
- Effective Communication- Uses effective and appropriate methods of interacting with others.
Skill Requirements: (X = Required for job)
X
Typing/computer keyboard
X
Verbal communication
X
Utilize computer software (specified above)
Written communication
Retrieve and compile information
Public speaking/group presentations
Maintain records/logs
Research, analyze and interpret information
X
Verify data and information
Investigate, evaluate, recommend action
X
Organize and prioritize information/tasks
Leadership and supervisory, managing people
X
Operate office equipment
X
Basic mathematical concepts (e.g. add, subtract)
Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs)
Abstract mathematical concepts (interpolation, inference, frequency, reliability, formulas, equations, statistics)
Physical Requirements: (X = Required for job)
Sitting for extended periods
X
Lifting/carrying up to 20 pounds various items
X
Standing for extended periods
Lifting/carrying more than 20 pounds various items
X
Extended periods viewing computer screen
X
Repetitive Motions
X
Walking
X
Pushing/Pulling
X
Reading
X
Bending/Stooping
X
Speaking
X
Reaching/Grasping
X
Hearing
Writing
Other (List)
Other (List):
Hazards: (X = Required for job)
X
Normal office environment
X
Electrical current
Toxic or caustic chemicals
X
Housekeeping and/or cleaning agents
Flammable, explosive gases
Proximity to moving mechanical parts
Employee Acknowledgement
I have reviewed and understand the requirements stated in this Job Description.
Employee's Signature
Date
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