Credit Risk - Team Leader (must have BPO experience) | Can start on Dec. 10 | WFH | Canadian hours

Making an Impact in Fintech, One Credit at a Time

Step into an international opportunity where you'll manage credit risk and lead a team with the potential to leave a lasting legacy in the fintech world. This role promises global exposure and growth as you take charge of a high-performing credit team that's transforming financial technology. Ready to make your mark Here's a role where your expertise meets limitless potential.

As Credit Analyst Team Lead, you'll oversee daily operations, maintain service excellence, and ensure compliance with credit policies. This involves driving team productivity, managing credit approvals, and fostering a collaborative environment. Your leadership will be instrumental in managing credit risks and elevating the team's impact.

Job Overview: Fintech Your Future with Us!

Employment type: Full-time

Shift: Night Shift (Shifting)

Work setup: Permanent WFH

Salary: PHP 40,000 to PHP 60,000

List of Responsibilities: Leading with Credit-ability

Supervision and Management

• Lead a team of credit analysts, guiding daily operations and productivity.
• Delegate and monitor assignments to ensure accurate and timely completion.
• Conduct performance reviews, provide feedback, and set team goals aligned with department objectives.

Credit Approval and Analysis

• Oversee credit risk assessments, analyze customer creditworthiness, and ensure adherence to policies.
• Review and approve credit applications within authorized limits and recommend escalations.
• Ensure the team's adherence to credit risk policies and make necessary adjustments.

Training and Development

• Provide ongoing training on credit policies, risk management, and company procedures.
• Identify skill gaps and work with team members to create development plans.
• Foster growth through mentorship, coaching, and constructive feedback.

Process Improvement and Reporting

• Identify inefficiencies in processes and implement productivity-enhancing changes.
• Compile and present reports on credit applications, approvals, delinquencies, and team performance.
• Maintain accurate documentation, ensuring regulatory compliance.

Customer Relationship Management

• Act as the primary point of escalation for complex customer issues, providing solutions.
• Collaborate with departments (e.g., Collections, Customer Service) to resolve client concerns and boost satisfaction.

Qualifications Needed: Fintech Talent Required

Education and Experience

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• 5+ years in credit or risk management, with 2+ years experience as a Team Leader in a Credit Department
• Skilled in managing a team of credit analysts to deliver high-quality credit services

Technical Skills

• Proficiency in credit assessment tools and software, Microsoft Office Suite (especially Excel).
• Knowledge of financial statements, creditworthiness principles, and regulatory requirements.

Leadership and Communication

• Proven leadership skills with experience in team management and development.
• Strong communicator, skilled in conflict resolution and decision-making.

Analytical Skills

• Strong analytical abilities for risk assessment and data interpretation.
• Detail-oriented and critical thinker, capable of implementing process improvements.

Interpersonal Skills

• Strong interpersonal skills to foster positive relationships with team, clients, and other departments.
• Customer-centric approach to resolving issues and queries.

Benefits: Credits to You!

• Day 1 HMO coverage for your healthcare needs
• Competitive package
• Permanent WFH arrangement
• Free upskilling through Emapta Academy courses (Want to know more Visit https://bit.ly/EmaptaTrainingCalendar)
• 24/7 free access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks
• Unlimited opportunities for employee referral incentives
• Standard government and Emapta benefits
• 20 annual leave credits, including 5 convertible to cash
• Fun engagement activities to keep the team spirit high
• Mentorship and exposure to global leaders and teams
• Opportunities for career growth in a diverse and supportive environment

About the Client: Pioneers of Fintech Excellence

Our client is a trailblazer in the financial technology sector, committed to revolutionizing credit management and risk assessment. As a key player in fintech, they continually strive to bring innovative solutions that reshape how credit and risk are approached. Their work culture is dynamic, collaborative, and future-focused, providing their team members with unmatched opportunities for career growth and development. Join their team and be part of a fintech journey that aims to set new industry standards.

Welcome to Emapta Philippines!

Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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