The Credit Officer is primarily responsible for evaluation and rendering decisions on new applications for Credit Card and Personal Loan as well as requests for Increase in Credit Limit in compliance with the approved credit policies and guidelines on granting a facility.
Duties and Responsibilities:
- Service Delivery Management ensures that credit initiation and underwriting meet
the service level targets
- Booking of Quality Accounts assures that underwritten accounts are within the
PDO and RAM benchmarks
- Productivity ensures that individual quota is met
- Audit and Compliance ensures that credit practices are within the standards of
internal and external regulations
- Special Projects recommends or supports credit projects and initiatives to improve turn-around time and reduce operational costs
- Quality Management maintains industry level of quality in credit operation processes and commitment to agreed service levels through process assessment, diagnosis, reengineering, and monitoring of execution leading to enhanced efficiency.
- Vendor Management assists the Department Head on the selection, accreditation, contract negotiations and onboarding of third party vendor for Credit Risk Operations as well as manages relationship, compliance to service agreement, performance evaluation, and ensures payment to the services
- Budget Management coordinates with the financial business partner of Unsecured Lending and Cards Group on budget and manpower concerns.
Qualifications:
- Graduate of any four (4) year business related course
- Background in credit evaluation and operations
- Strong analytical skills
- Minimum two (2) years experience in credit and/or fraud management and/or process risk quality management in a retail bank;
- With prior experience/exposure in audit and vendor functions;
- Ability to establish and manage relationships with internal and external stakeholders;
- Strong people management skills;
- Excellent written and oral communication skills; and
- Proficient in MS Office and any credit or fraud systems
