Job Description
RESPONSIBLE FOR THE DAILY OPERATIONS OF THE CREDIT OPERATIONS.
- Compliance to regulations and policies (pass audit and controls activities).
- Zero operational losses (no losses due to frauds, irregularities, negligence & errors).
- Proper complaints management (all customer complaints/feedback are immediately addressed to the satisfaction of the clients).
- Optimum productivity (streamlined operations, at least 90% efficiency index).
- Minimum operations cost (waste elimination and regulated overtime expenses).
- Adherence to established credit operations processes, design, and specifications.
Qualifications
- Minimum 3 years
- On the job training for 1 year for the position
- Background on the operation function
