Credit and Collection Officer

Job Summary:

The Credit and Collection Staff at GAC & MG Valenzuela is responsible for managing the dealership's credit and collection processes. This role involves evaluating customer creditworthiness, ensuring timely collection of outstanding payments, and maintaining accurate records. The ideal candidate will have strong analytical skills, attention to detail, and a customer-focused approach.

• Key Responsibilities:

• Credit Assessment:

Review and analyze credit applications for new and existing customers.

• Assess credit risk and make recommendations for credit limits and terms.

Collaborate with the sales team to ensure accurate and timely processing of credit applications.

• Collections:

Monitor and manage overdue accounts to ensure timely collection of payments.

• Contact customers via phone, email, or mail to follow up on outstanding balances.

Negotiate payment plans and settlements with customers as needed.

• Record Keeping:

Maintain accurate and up-to-date records of customer accounts, payment history, and credit decisions.

• Prepare and submit regular reports on collections and credit status to management.

• Customer Service:

Provide exceptional customer service while addressing inquiries related to credit and collections.

• Resolve disputes and issues related to billing or payment in a professional manner.

• Compliance:

Ensure compliance with dealership policies, as well as federal and state regulations regarding credit and collections.

• Stay informed about industry best practices and updates to relevant laws and regulations.

• Qualifications:

College diploma or equivalent; associate's or bachelor's degree in finance, business, or a related field preferred.

• Proven experience in credit and collections, preferably in the automotive industry.

Strong analytical and problem-solving skills.

• Excellent communication and negotiation abilities.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with credit management software.

• Ability to work independently and manage multiple tasks effectively.

Job Types: Full-time, Permanent

Benefits:

• Additional leave

Company events

• Opportunities for promotion

Pay raise

• Promotion to permanent employee

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary

Overtime pay

• Performance bonus

Ability to commute/relocate:

• Valenzuela City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

* Credit & Collection: 1 year (Required)