Contact debtors by telephone to resolve outstanding invoices.- Collect overdue payments from debtors.
Meet and exceed all company objectives.
- Ensure timely completion and submission of all reports.
Handle incoming calls, customer payments, credit checks, and authorizations so that letters about payments and account status can be sent to customers.- Answer any questions customers may have, and escalate requests to appropriate personnel
Investigate and resolve customer complaints regarding past due accounts
- Establish and maintain positive relationships with customers
Communicate with customers, using proper etiquette and skills in written and verbal communication- Perform other job duties as assigned
Degree in business administration, finance or related field- Experience in Credit and Collections or in a similar position.
Fresh graduates are welcome to apply.
- Proficient in Microsoft Office (Excel) and Accounting software (MYOB)
Excellent communication skills, both written and verbal- Strong critical thinking and negotiation skills
Ability to work independently and with strong work ethics
- Willing to be trained, highly adaptable
Job Types: Full-time, Permanent
Benefits:
Company events Health insurance
- Opportunities for promotion
Paid training
Schedule: Monday to Friday
Supplemental Pay:
Overtime pay
Education:
Bachelor's (Preferred)
