This role is a full function credit officer position requiring a high level of attention to detail and strong relationship building skills. In this position you will manage a portfolio of accounts and perform daily collection calls at a high volume. Your broad skill set will be tested as you perform a variety of accounting tasks including reconciliations, working with accounts receivable staff and allocations of payments.
Primary Duties and Responsibilities
- Creation and maintaining of customer accounts.
Conducting credit collection activity. Following up on short and long term outstanding debts with customers.- Issuing of monthly account statements.
Monthly debtor reporting and portfolio KPI monitoring.
- Keeping constant open communication with customers regarding queries and all issues with their accounts, ensure that prompt responses are given, and all issues are dealt with quickly and effectively. Where required timely and consistent follow up actions are completed and timely escalations made as required.
Ensure the integrity of the debtors ledger by reconciliation of individual accounts, and maintaining of notes on accounts.- Root cause analysis related to collections and accounts receivable processes, provide advice and support to managers, on all various financial matters.
Job Type: Full-time
Schedule: Monday to Friday
