Job description- Monitor assigned customer accounts & collects account Receivable in time applying procedures & technics in accordance with Company's policy & guidelines to achieve collection goals.
Conduct collection effort on a daily basis in accordance with established procedures: that includes follow up status of clients, unpaid billings, facilitating customer payments, coordination to ensure proper OR preparation & application of payments.- Make Collection forecast on a weekly basis & monitor collection status to help Team achieve monthly targets.
Collaborates with Sales Managers/Account Managers in resolving Identified issues concerning past due account towards immediate collection.
- Interface with clients by phone , email, correspondences & meetings to address overdue accounts, making them aware of the impact of the delivery of services, support them to make their account become current.
Provide Customer Service regarding collection issues, request for documents, hold & suspension, customer refunds, shorts payments, discrepancies in SOA's.- Validate, provide correct basis & complete documentations of adjustments to customer accounts: & facilitate approval to ensure accuracy customer SOA 7 accounts.
Monitor handling & flow of billings supporting documents, SOA, letter & notices to ensure completeness, proper transmittal to the customers.
- Bachelor's degree in any Business course such as Finance, accounting, Economics, marketing, math, computer Science, statistics.
At least 3 years of work experience in Finance & accounting, of which 2 years in Credit & collection.
- Very good in Verbal & written business communication skills
Job Types: Full-time, Permanent
Benefits:
Life insurance- Opportunities for promotion
Schedule: Day shift
Supplemental Pay:
* Overtime pay
