JOB DESCRIPTION:
- Responding to clients/customers by understanding their inquiries and documenting actions
Verifying client's /customers information- Reviewing customer's accounts, transactions and resolving their concerns/issues
Collect the required documents to ensure that data entry is accurate
- Giving detailed explanation
Listening and handling customer's complaints- Monitoring of customer's satisfaction
Report and deliver the appropriate forms for the data processing center for processing and clarification.
- Can provide information to callers
Handle online correspondences such as emails.
Requirement and Qualifications:- - College Graduate/ Degree Holder,
- At least 6 months to 1 year of experience in the similar role.
- - Strong knowledge on Microsoft Office Applications
- Customer-focused- - Excellent Communication Skills (Written and Verbal)
- Active Listener
- - Good telephone etiquette
- Time management skills and multitasking skills- - Organize and Resourceful
- Self-motivated, trust-worthy and fast-learner
- - Typing Skills, Attention to Details, Accuracy
- Maintain professional appearance.- - Preferable with sales experience.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php18,- 00 - Php30,000.00 per month
Benefits: - Company events
Staff meals provided
Schedule:
Day shift Overtime
Supplemental pay types:
* Overtime pay
Education:
- Senior High School (Preferred)
Language:
Willingness to travel:
Application Deadline: 07/10/2024
