JOB OBJECTIVES: - Business analyst or Corporate Strategy Officer monitors and assess company performance (vis a vis overall Scorecard) and develop improvement initiatives for processes and systems. S/he conducts research and analysis to come up with proposals for business improvements and work with the different departments and leaders to implement the changes accordingly.
- Establish standard operations metrics and operations dashboard for sales order processing and involved processing teams. Operations metrics for sales order processing to also align with ZGC scorecard, Department KRAs and individual KPIs.
- Monitor operations metrics (OTIFDF in TLC, efficiency metrics across different operations groups) and review changes for improvements needed.
- Update guidelines and operational policies related to sales order processing based on business data, aligned with ZGC direction.
- Conduct regular data analytics to identify improvements in business processes in the following areas and work with identified leads to implement identified improvement initiatives.
- Review market/technological innovations that can help improve our logistics/delivery operations to provide greater cost savings and improve customer service.
- Improve operational efficiencies to achieve cost savings.
- Oversee special projects to ensure achievement of implementation objectives.
- Graduate of Business course / Marketing Management or any related courses
A minimum of 2 years of experience in business analysis or a related field- Exceptional analytical and conceptual thinking skills
Experience creating detailed reports and giving presentations.
- Excellent planning, organizational, and time management skills.
Advanced computer skills- With history of leading successful projects
Job Types: Full-time, Permanent
Benefits: Company events
Life insurance- Opportunities for promotion
Paid training
Schedule:
Day shiftSupplemental Pay: Overtime pay
* Performance bonus
