This job is with WTW, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Description
The Role
Property & Casualty Output team associates provide data & pre-placement client deliverable support to the retail offices and work along with offices to develop exposure workbooks, side-by-side document, submission document & final proposals
Policy Services Process requests from assigned business markets pertaining to the following sub-processes: Policy Checking, Audits, Endorsements, and triage related tasks.
Creatives team Identifying irregularities, providing analysis, creating visual references such as charts, graphs, and summaries for a number of Property and Casualty clients and/or assigned stakeholder(s) from specific business markets
Seamless communication flow between onshore business partners and the Manila Service Center. Regular interaction with Client Service Managers or Placement Specialists via call/email to ensure the activities are duly actioned within the expected SLAs.
To ensure proactive management of queries and steps taken to manage/follow up and conclude them.
If applicable: Ensure that you get certified as CISR (Certified Insurance Service Representative i.e. National Alliance training clearance) in-case chosen & on-boarded
Meet the Key Performance Indicator targets required for Policy Services
Qualifications
The Requirements
Insurance Background & knowledge on Insurance related products
Prior experience in data interpretation, analytical or complex processes (e.g. decision-making to be done, work with highly variable work inputs etc.)
Good working knowledge of Microsoft office is essential, particularly Word & Excel
Possesses a keen eye for detail
Good interpersonal skills/Excellent team player
Excellent written and verbal communication skill
Ability to follow-through and deliver to expectations
Ability to work under pressure
Ability to adapt in a fast-changing work environment
Able to take on work challenges necessary to address business needs
Willing to work in Night Shifts as per North America hours
Work Experience: 1-5 years (Experience in Insurance Industry preferable)
Educational Qualification: Graduates & Post Graduates
