The purpose of the Contract Manager role is to proactively manage the Contract Management lifecycle process from the pre-award phase (planning) to Contract closure and drives the Contract performance and compliance while working day-to-day with the operational stakeholders.
BACKGROUND, SKILLS & QUALIFICATIONS
Key competences:
- Lifecycle Contract Management (cradle to grave/pre-award to contract close-out)
- Business Insight
- Financial Risk Analysis
- Cost Management
- Contract Authoring
- Contract Negotiations
- Contract Start-Up
- Contract Execution and Compliance
- Contracting Regulations
- Operational& Service Excellence
- Contract and Supplier KPIs, Metrics, and Analysis
- Strategic Partnerships & Supplier Development
- Supplier Relationship Management
- Passive Cycle Competence (PO Mgmt., Good/Service receipt, Payment process)
- Stakeholder Management
- Service Contract Management
- Construction Contracts Management
- Facilities Management services
Key Accountabilities:
- Involved in the Source to Contract phase to Provide inputs to relevant stakeholders in negotiation decisions involving legal or regulatory requirements, Contract standards and cost targets to ensure that the key organization interests are captured and covered in the Contract
- Ensure internal stakeholders and the NEOM Procurement organization are consulted for any strategic decisions, Contract Variations, or approvals for complex Contracts
- Closely monitor handover phase to ensure the Procurement Department have accurately completed the necessary templates and provided needed information to the CM team
- Lead Contract Management reviews (setting, analysis and monitoring of KPI's) via regular cadence
- Facilitate and own the recordkeeping for all Contract-related correspondence and documentation
- Monitor Contracts actively and complete Contract close-out, prompt for extension or renewal, and or short cancelation, as required
- Ensure alignment to standards, procedures, and templates set by the Center Of Excellence (CoE) Contract Process Owner
- Recognize procurement negotiation issues and options and make informed assessment of negotiation arguments
- Ensure the contracted services are delivered in accordance with the intent of the Contract, risks are identified, and performance effectively managed
- Escalate any contractual deviations to the legal department & closely follow-up legal actions as a result of contractual deviations
- Support the relevant stakeholders in developing related materials to implement innovative performance and measurement metrics and incentive schemes in alignment with relevant stakeholders
- Provide input on suppliers / vendors payment processing in alignment with the Contract
- Liaise with Shared Services as necessary for all Contract procurement requiring inputs or actions thereto, mainly with Procurement, Accounting, Legal & Insurance, SRM, Finance Department.
- Lead stakeholder communications regarding contractual updates, changes, and overall performance, and provide guidance on complex matters.
Required Skills:
- Proven experience in Contract Management (10-15 years)
- Solid knowledge of legal and financial requirements pertaining to Contracts
- Excellent writing skills
- Attention to detail
- Strong analytical and organization skills
- Strong stakeholder management and engagement capabilities
- Results oriented
- Customer-centric
The following skills could be considered a plus:
- Knowledge of Contract Management on SAP Ariba
- Knowledge of Facilities Management operations
Additional skills
- Knowledge of SAP ERP system
- Fast learner, flexible, pragmatic and committed
- Self-driven and pro-active attitude, ability to work independently
- Systematic and results driven
- Target and quality driven
- Interested in working in international environment in procurement area
- Critical thinker and creative problem solver
- Continuous improvement mindset
Qualifications:
- BSc in Construction Economics, Engineering, Business Administration or Finance; additional qualification is a plus
- Arabic speaker
- Charted Institute of Procurement & Supply (CIPS),CIOB, RICS or similar
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