Contingent Workforce Support

Job Title: Contingent Workforce Support

ECLARO: A quick Summary

ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing, permanent placement, custom outsourcing & offshoring. Utilizing our proprietary TRINIT-E Service Maturity Model, we help clients implement programs to promote innovation, automation and process improvement.

Job Description:
The Contingent Workforce Support resource will play a crucial role in facilitating the operational process and document flow for the Managed Service Provider (MSP) contingent staffing program. This individual will be responsible for managing tasks within Vendor Management System (VMS) tools, including issuing and managing work orders, collecting and approving timesheets, processing invoices, and supporting other administrative tasks as required by the program manager.

Key Responsibilities:

• Issue, modify, and extend work orders in VMS tools.
• Collect and review timesheets for accuracy and facilitate approvals.
• Process invoices in alignment with program policies and ensure timely payment.
• Coordinate with Program Managers, Operations Teams, Client Managers, Vendors, and Contingent Workers to ensure smooth and efficient workflow.
• Support client programs with various administrative tasks and ensure adherence to program processes.
• Maintain and update necessary documentation for compliance and operational efficiency.

Qualifications:

• Education: Bachelor's degree in a relevant field (HR, Business, Finance, or similar).
• Experience: 1-2 years of experience providing operational support in HR, payroll, or accounting functions.
• Proficiency in Microsoft Office 365 (Word, PowerPoint, Excel, Teams) strong skills in Excel (vlookups, macros).
• Excellent communication and interpersonal skills, with the ability to interact with diverse stakeholders.
• Strong attention to detail with the ability to manage tasks through resolution.
• Experience working with VMS tools (such as Fieldglass, Beeline, VNDLY, Coupa) is a plus.

Preferred Skills:

• Ability to work in a fast-paced, dynamic environment.
• Strong organizational skills and a process-driven mindset.
• Experience supporting or working in an MSP or contingent workforce environment.