Content Operations Lead (Hybrid Set-up)

About Software Club:

Software Club is the highest-level gateway into Software & Technology Investing.

We are one of the fastest-growing under-the-radar companies in Europe, 100% bootstrapped, with a unique model and global leadership ambitions.

We have developed unique expertise in Software & Technology and benefit from exclusive access to the best investment opportunities with a deep focus on B2B Software. Our team gathers top talents with diverse and international backgrounds.

Our Research & Investment team has the strongest expertise in the ecosystem on B2B Software due diligence, and we are surrounded by a network of mentors including high-profile tech founders and investors.

Our Culture:

Software Club gathers a group of highly talented international individuals (incl. US, Chinese, Filipino, French, Moroccan, Latvian, Lebanese nationalities among others).

The leadership team is composed of experienced investment professionals & management consultants (ex McKinsey, BCG consultants & managers).

Our advisory board is extremely high profile, including some of the most successful investors worldwide (incl. Managing Partners of the largest PE and Growth Equity funds, and Tech unicorn entrepreneurs).

We seek to develop a dream team of outstanding investment analysts with strong academic and professional achievements and a passion for investing and technology.

Your Opportunity:

As a Content Operations Lead, you will play a critical role in ensuring the timely delivery of quality checked transcripts, enabling our research team to leverage them in the creation of comprehensive company profiles.

Your Responsibility:

• Lead and manage a group of freelance editors, conducting thorough quality checks and providing feedback to align their output with Software Club's content standards and guidelines.
• Act as the main point of contact between the Project Manager and editors, ensuring smooth communication and resolving inquiries efficiently.
• Oversee content organization and updates, refining team workflows for optimal productivity and resource use.
• Allocate transcripts to freelance editors, ensuring alignment with deadlines and meeting analysts expectations while respecting the flexibility of freelance roles.
• Ensure fast-track transcripts are prioritized and completed on time, optimizing speed without compromising quality.
• Optimize costs by carefully balancing fast-track and regular transcript requests, prioritizing regular timelines whenever possible to reduce expenses associated with fast-track requests.
• Collaborate with the Content Team Associate to review transcripts for defamatory content and build a streamlined review process to manage risks and maintain quality.

Your Qualifications:

• Bachelor's degree in any field; a focus on writing, communications, or management is a plus
• Proven experience in managing projects or leading remote teams effectively
• Previous content writing, editing, or quality assurance experience
• Superior verbal and written communication skills, capable of clearly and professionally conveying ideas
• Highly organized, with the ability to handle multiple tasks
• Strong analytical skills to identify issues in content quality or team workflows and propose effective solutions.
• Flexibility to adapt to shifting priorities and timelines

Cherry on the Cake!

• You would like to work in a start-up environment.
• You are passionate about technology and investing.

Process:

• HR Introduction call
• 1 Case Study
• Initial Interview with Content Manager
• Second Interview with PH Director
• Reference Check