Concierge (Open to fresh grads)

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Receive calls on the desk and make requests for engineering and facilities assistance

Act as a central source of information dealing directly with the customer's queries in a professional and courteous manner

Log calls received and prioritized in a predetermined category as defined by the helpdesk operating procedures and in line with KPIs and SLAs

Undertake day-to-day administration in association with the helpdesk facility

Provide input into reviewing current procedures to enhance the service to our client and see to their implementation

Assist in undertaking office duties, which are required to fulfill our contractual obligations

Undertake follow-up actions needed to resolve situational circumstances for which you have been pre-authorised to undertake

Assist in auditing of systems for which you are responsible

In conjunction with other team members, establish a contingency measure to ensure full services are available without total reliability on its systems

Location:

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you maycontact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page I want to work for JLL.