ACCORD CAREis trusted in the provision of person-centered disability support services to NDIS participants. We provide Supported Independent Living, In-home care, Community Participation, Short-Term Accommodation, Community Nursing, and Allied Health Services.
About the role:
This is a full-time office-based role that oversees compliance processes. Compliance officer is responsible for conducting audits and risk assessments and providing feedback to maintain compliance and enhance service delivery standards. the role Identifies opportunities for continuous improvement in compliance processes and practices.
Responsibilities:
Ensure Regulatory Compliance
- Monitor and ensure the organization's adherence to the National Disability Insurance Scheme (NDIS) Practice Standards and other relevant regulations
Training and Education
- Design training information for staff on compliance-related matters, including NDIS standards and organizational policies
- Ensure all employees are aware of their compliance obligations and provide ongoing guidance as needed
Internal Audits and Monitoring
- Conduct internal audits to identify potential compliance risks and areas for improvement
Risk Management
- Identify and assess compliance risks within the organization
- Develop strategies to mitigate identified risks and present strategies to Senior Management
Incident and Complaint Management
- Oversee the management of incident reporting system to ensure they are handled in accordance with NDIS requirements and organizational policies
- Ensure all incidents are properly documented and reported
Reporting
- Prepare and submit compliance reports to senior management and relevant regulatory bodies
- Monitor and relay incident reporting to Service Delivery and Senior Management
- Laisse with Service Delivery and submit NDIS Quality safeguards Commission reporting
Stakeholder Engagement
- Ensure clear and effective communication with internal stakeholders regarding compliance issues and resolutions
- Maintain effective communication with external governing agencies regarding reporting i.e. NDIS Quality Safeguards Commission
Documentation and Record Keeping
- Ensure all compliance-related documentation is maintained accurately and securely
- Keep detailed records of compliance audits, training sessions, incident reports, and corrective actions
Review and Adaptation
- Review compliance policies and procedures to ensure they remain current with changes in legislation and NDIS guidelines
- Present recommendations of organizational practices to meet new compliance requirements as they arise to Senior Management byadhering to this task list, a Compliance Officer can effectively manage and uphold the standards required for a disability organization under the NDIS framework
Qualifications And Experience
- Diploma or Tertiary Qualification in Community Services, Quality management frameworks or related field desirable
- Proven experience in compliance or risk relatedroles, preferably in the disability support services sector
- Familiarity with NDIS policies, procedures, and regulations
- Organizational and time-management skills
- Ability to work independently and as part of a team
- Experience using IT platforms and technologies
- Strong interpersonal and communication skills
- NDIS Workers Screening clearance
Benefits:
- Competitive salary and entitlements
- Weekly pays
- Meaningful work in a purpose-driven organisation
- Long-term employment in a recession-proof sector
- Professional development, and growth opportunities
Our Mission
Accord Care's mission is to provide compassionate and exceptional care while fostering a culture of respect, family values, and meaningful contribution.
Our Values:This mission statement reflects Accord Care's dedication to the Accord Way.
Accountability:Taking responsibility for the care provided and ensuring that it meets the highest quality and safety standards.
Choice:Respecting the autonomy and choices of individuals with disabilities regarding their care, services, and daily lives.
Collaboration:Working together with individuals, families, and a multidisciplinary team to create a comprehensive and effective support plan.
Opportunity:Providing equal opportunities for individuals with disabilities to learn, work, and participate in their communities.
Respect:Treating individuals with dignity, respect for their autonomy, and cultural sensitivity, regardless of their age, background, or condition.
Diversity:Acknowledging and embracing the diversity of individuals receiving care, recognizing that each person has unique needs and preferences.
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