About Us
MoneyHero Group (Nasdaq: MNY) is a market leading financial products platform in Greater Southeast Asia, reaching
- 8m monthly unique users and working with more than 270 commercial partners across five markets including Singapore, Hong Kong S.A.R., Philippines, Taiwan, and Malaysia.
What We Offer
You will be entitled to a competitive salary and attractive benefits, including:
Annual leave, Birthday leave, Tenure leave, Fixed work setup, Day shift, Five-day work week,
Professional trainings, career advancement and internal mobility opportunities
We offer competitive benefits including insurance and mental wellness program
About the Job
As a Comparison Advisor, you will play a crucial role in helping clients make informed decisions by providing objective comparisons of various products or services. Whether in the realm of finance, insurance, consumer goods, or other industries, your expertise will guide individuals or businesses through complex options to identify the best fit for their needs.
The Comparison Advisor II will be responsible for:
Assist customers by providing assistance through comparison services for optimized insurance product choices
Deliver complete customer satisfaction through high standards of interaction and service delivery
Educate customers by walking them through the qualifying criteria in order to assess suitability of the product
Verifying customer details through phone interaction and ensuring that all needed data files are kept updated
Provide business value through consistent delivery on sales targets and by maximizing opportunities of repeat business
Display initiative for general business improvement by providing candid, objective, and respectfully feedback to peers, managers and organizational leaders
KPIS - standard performance targets for call centers such as but not limited to sales targets, referral generation, productivity per advisor, schedule adherence etc.
In this role, we are looking for someone with:
At least 6 months experience in outbound accounts
Experience in a similar roles for outbound telesales accounts
Professional communication skills and customer service driven salesmanship
Ability to communicate service or product terms at different levels of understanding for a varied audience
A problem solver and a results driven work ethic
Driven by an innovative and continuous learning perspective
#MoneyMax #LI-BP1
What can you expect from us
Impact: We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission.
Work: We have a team of over 350 talented individuals in 5 markets who are hyper passionate about building innovative financial solutions and making an impact on people's lives.
Culture: We take our work seriously but don't hesitate to keep things light. We can only create magic when we have a little bit of fun.
Thrive: We launched in 2014 and fast-forward 7 years we now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career.
Reputation: We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group
EEO Statement
MoneyHero Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.
